dk85 Personal Data Protection Policy

1. Introduction

dk85 is a platform providing online casino and football betting services for players in Myanmar. We consider protecting players' personal information to be one of our most important responsibilities in delivering our services.

This Privacy Policy explains how we collect, store, and protect your personal information when you use the dk85 platform, and for what purposes it is used.

By continuing to use the dk85 platform, you are considered to have agreed to the terms set out in this policy. If you disagree with any part of the policy, please stop using the platform and contact us at our support address.

2。 Types of Information We Collect

We only collect information that is strictly necessary to provide our services. The types of information we collect are as follows—

a) Information you provide directly

• Name, contact email address, and phone number provided when registering an account
• Date of birth for age verification
• Payment details for deposits / withdrawals (KBZPay, Wave Money, AYA Pay, CB Pay, bank transfer)
• Questions and comments submitted through support contact

b) Information collected automatically

• IP address and network connection details
• Browser type, version, and settings
• Device model, operating system, and device ID
• Login time (Myanmar Standard Time — UTC+6:30) and gameplay records
• Cookies and session token data

c) Verification-related information

• A copy of a national ID or anonymised personal details submitted when required to verify age (21+) and nationality
• Financial verification matters (KYC — Know Your Customer)

3。 Methods of Collecting Information

We obtain information through the following methods—

• Account registration and forms you fill in
• During payment transactions
• While using the platform directly (session data)
• When contacting us via 24/7 Live Chat support
• Technical data received through cookies and analytics tools

4。 Purposes for Using Information

We use the personal information we receive only for the following purposes—

• Creating accounts and authentication
• Processing deposits / withdrawals
• Recording gameplay history and calculating bonus amounts
• Carrying out responsible gambling policy checks
• 24/7 support service answering players' enquiries in Burmese
• Detecting and preventing security threats
• Analytics for platform improvement
• Fulfilling legal obligations

We commit to never selling or transferring your personal information to third parties for advertising or marketing purposes beyond the above.

5。 Data Sharing Policy

We keep your personal information confidential. However, limited sharing may occur when strictly necessary in the following circumstances—

a) Service contractors

Payment service providers (KBZPay, Wave Money, AYA Pay, CB Pay, banks) and technology service providers receive only the limited information strictly necessary to carry out their services, and are required not to pass it on to any third party.

b) Legal obligations

When a formal directive is received from a relevant authority or court, only the limited information required by law may be provided.

c) Unconditional restriction

We declare that your personal information will never be sold or transferred to advertising companies, data advertising service providers, or unknown third parties at any time.

6。 Data Security Measures

dk85 has put in place technical and administrative measures to protect players' personal information—

• SSL (Secure Socket Layer) encryption — all data transmitted between the website and the server is encrypted
• Database-level encryption
• Access Control — only authorised staff can access player data
• Regular Security Audits
• Firewalls and intrusion detection systems to protect against unauthorized access
• Payment data is protected with strong encryption protocols while being stored

However, we acknowledge that no digital system can guarantee 100% security. That is why we ask all players never to share their account login credentials with anyone.

7. Data Retention

We retain data for as long as we provide services and for as long as needed to meet legal obligations. After an account is closed, personal data that is no longer required by law will be securely deleted—

• Payment records — in accordance with financial legal obligations
• KYC data — in accordance with legal requirements related to financial transactions
• Game records — for a period to allow resolution of any disputes
• Customer support communication records — to allow service quality review

8. Cookies and Tracking Technologies

The platform uses cookies and internationally standard web analytics technologies to improve the user experience—

a) Strictly Necessary Cookies

These are essential for maintaining login sessions, processing payments, and carrying out security checks. If these cookies are disabled, the platform will not function properly.

b) Functional Cookies

Used to remember language settings, preferred game categories, and display preferences.

c) Analytics Cookies

Used solely to understand how players use the platform and to analyse data for platform improvements. Data collected from these cookies is kept in anonymised form and only for the duration of operations.

You can disable cookies through your browser settings. However, please note that disabling strictly necessary cookies may disrupt login and payment processes.

9. Players' Rights

Every player using the dk85 platform has the following rights regarding their personal data—

• Right of Access: You can request to view the personal data we hold about you
• Right to Rectification: You can request correction of any inaccurate data
• Right to Erasure: You can request deletion of data that does not exceed legal obligations
• Right to Restriction: In certain cases, you can request that we restrict the processing of your data
• Right to Data Portability: You can obtain your data to keep for yourself
• Right to Object: You can object to the use of your data for marketing purposes

To exercise any of the above rights, you can contact us by emailing [email protected]. You can also make a request through our 24/7 Live Chat service.

10. Third-Party Service Providers

The platform works with contracted service providers (sub-processors) to deliver its services—

• Payment Processors
• Server and cloud hosting providers
• Customer support and live chat technology companies
• Game content providers
• Analytics and security service providers

We have a Data Processing Agreement in place with each of these providers, requiring them to handle data only in ways that align with our privacy policy.

The platform may contain links to third-party websites. Our policy does not apply to those external sites, as we have no control over their privacy practices.

11। Minor Players Policy

dk85 services are intended for adults aged 21 and above only. We declare that we do not knowingly collect personal information from individuals under the age of 21.

If we discover that a person under 21 has opened an account using false information, that account will be closed immediately and any related personal information will be deleted securely in accordance with legal requirements.

12। Policy Changes

This privacy policy may be revised to keep up with platform developments, technological changes, and legal requirements.

If there are any policy changes, they will be announced in a prominent place on the platform, and for significant changes, registered email addresses may be notified. If you do not notice a change right away, please check the "Last Updated" date of this policy regularly.

Continued use of the platform after a policy change will be taken as your acceptance of the updated policy.

13। Contact Us

If you have any questions, requests, or complaints regarding this privacy policy, you can reach us through the following channels—